We initially visited Craig at NEU Kitchens following a strong recommendation from our neighbours and our builder. This was a last-minute decision as we had pretty much decided to go with another company. What a good decision this turned out to be!
Craig helped us design our perfect kitchen and the finished product is excellent. We could not be happier. The build quality of the kitchen is superb with wonderful detailed finishes that make a big difference to the final product.
From start to finish we have been impressed. Craig is exceptionally professional and experienced, knows his products inside out and has a good sense of design and functionality. He was able to suggest ideas and improvements we had not thought of and was accepting of aspects important to us. Craig provides a masterclass in kitchen design and provision. We appreciated his very responsive and committed approach.
The kitchen arrived on time and Sean, our fitter, was also extremely professional in every aspect.
Thank you Craig and the whole team. We have no hesitation in recommending them.
Robins February 21
We are delighted with our new kitchen – it looks great and the quality has exceeded our expectations.
This was all made possible by the highly professional design consultancy and help provided by Craig.
He should be commended for his patience and flexibility as we worked our way through various options before settling on our chosen range. Craig was clear about which units would work together and which combinations would not benefit the design.
The ordering process was simple and from the outset we were given a definite delivery date. The units arrived on the pre-specified date and were exactly as ordered. We identified one unit had been damaged in transit and Craig organised a replacement immediately.Great Service and Excellent Value for Money – 5 Stars.
We would have no hesitation in recommending Neu kitchens to anyone.
Russell December 20
We approached Neu kitchen at the start of the year as part of our home renovation. From the outset we were impressed by the focus and professionalism demonstrated by Craig. He listened well to our requirements for a family kitchen and came up with innovative solutions to tricky problems for our space.
The design Craig came up with really was practical, stylish and novel. A big step above solutions proposed from other competitors. From that point forward Craig was in touch as we tweaked and moved towards the point of installation. We never felt pressured by a hard sale and felt that Craig personally wanted to do the best possible job for us.
The installation of the kitchen by Neu was meticulous, with a nearly obsessive attention to detail I’ve never experienced before from a tradesman. The kitchen fitter went the extra mile to ensure our kitchen integrated with other components in our kitchen space.
All in all a great experience which we’d thoroughly recommend. Neu have given us the kitchen we’ve always wanted.
Stagg December 20
The service, design and final kitchen that we have had from Neu Kitchens is wonderful. We love it. Thanks for all the hard work!
Hollands December 20
Thank you so much Neu kitchens. You have given us the kitchen of our dreams and we couldn’t have done it without you. From start to finish Craig guided us thought the design process. He is very passionate about getting things absolutely right for our individual project and needs. Nothing was too much trouble. The design was creative and unique yet very practical for both family life and modern day cooking. Unlike many kitchen companies, at Neu kitchens you get really individualised care and the knowledge of the products and how to make them work both practically and in a cost effective way meant that we feel certain we got the best outcome we could for our space. He thought of issues and prevented them, was so proactive and knowledgeable and making sure it fitted perfectly with the building, plumbing, electrics etc. Craig helped us make decisions without getting stressed and always presented all the information we needed saving us time and resulting in a very high quality kitchen at the right price. Thank you all at Neu Kitchens for a great experience I would confidently recommend you to anyone investing in improving their home.
Byham March 20
Delighted with the design and planning of our kitchen diner. Craig always responded to queries promptly. Everything has come together beautifully and the kitchen is a pleasure to use. All the steps in the process were clearly explained and we felt well looked after. Everyone who came into our home made things as easy as possible for us and we enjoyed them doing the work. We appreciated the attention to detail.
Stevens November 19
We are delighted with our Neu kitchen, and would highly recommend Craig, who did a fantastic job of designing the kitchen we wanted, within our budget. He was also quick to answer any queries and deal with any issues that came up. We used Neu’s own recommended fitter Sean, who was quick, tidy, efficient and friendly. I wouldn’t hesitate to recommend this team. Thank you for our beautiful new kitchen!
Broadbent December 19
Delighted with the design and planning of our kitchen diner. Craig always responded to queries promptly. Everything has come together beautifully and the kitchen is a pleasure to use. All the steps in the process were clearly explained and we felt well looked after. Everyone who came into our home made things as easy as possible for us and we enjoyed them doing the work. We appreciated the attention to detail.
C. Gamblin June 19
Visiting Neu Kitchen showroom in Bishops Cleeve provided us with exciting ideas for our new kitchen! Enthusiastic and keen to please, their kitchen designer, Craig, couldn’t have been more helpful. He listened carefully to what we wanted, gave us very helpful advice and paid great attention to detail. The service we received was first class. The kitchen installation went without a hitch, the installers were highly experienced and professional. Our kitchen is a joy to work in, everything now has a place and we are absolutely delighted with the end result.
Thank you Neu Kitchens!
J. Gale May 19
We strongly recommend Craig at Neu Kitchens. His service, and patience, from our first visit to the showroom was superb. We were so pleased with his design as it was different to other companies we initially spoke to. We’d also like to thank the team in the warehouse for delivering the units so quickly after they arrived from Germany. From start to finish the service we received from everyone was first class, and to top it all we have a wonderful kitchen. Thank you so much!!
S. Lane February 19
The installation of my new kitchen has just been completed. It has exceeded my expectations. From working up the initial design to the of installation, the professionalism and attention to detail by Craig and his tradespeople has been second to none. If you want a new kitchen, I have no hesitation in recommending ‘NEU’ Kitchens.
N. Roberts November 18
First class service from Craig at Neu Kitchens – great attention to detail, personalised service, delivery and support with installation. Highly recommend.
S. Edmonds August 18
Having done a lot of fitting work for NEU, I can recommend their attention to detail, their products and their general communication – something I have found lacking when working for other companies. The service from start to finish is a step beyond the competition.
It is genuinely a pleasure to work with NEU and I hope I continue to do so for the foreseeable future!!
D. Davis June 18
If anyone is considering a new bespoke kitchen then I would recommend NEU kitchens.
I received a personal service from Craig throughout, who asked/listened and then designed the kitchen. He also discussed and arranged any extras — i.e. splash-back etc.
Excellent workmanship/service and very pleased with the end result.
Thank you Craig.
A. Kirby June 18
Fantastic all round service. Craig was exceptionally patient, knowledgeable and helpful when designing our kitchen, taking time to ensure we had thoroughly thought things through in order to get it right. Fitter was very good and the end result is stunning. Very impressed with the quality of the cabinetry from masterclass kitchens and not at silly prices. Highly recommend.
C. Elliott May 18
Having explored several kitchen companies in vain, it was a joy to step into the NEU Kitchens showroom and see at once exactly the type of kitchen we had been searching for. Craig Lacey quickly established our preferences and with his knowledgeable guidance our kitchen design took shape. The result is everything we had hoped it would be, stylish, modern and functional. Thanks to Craig for all his input and support throughout the process.
J & M Walker January 18
Highly recommend Craig at NEU kitchens. Great help and advice throughout. We are really pleased with the finished look and apparently it was a pleasure to fit!
M & H Folly January 18
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